Dial-A-Ride is a City service offering affordable transportation to low-income residents who are unable to operate a motor vehicle and/or use public transportation due to their physical limitations from advanced age or disability. Eligible applicants must be: 

Eligible participants may purchase one taxi voucher booklet per month. Each booklet cost $7.50 per month and has a value of $20.00. Vouchers are non-transferable and may only be used with eligible taxi service providers.

Applications are available at City Hall (front desk) or can be mailed/emailed. Please call City Hall for more information at 858-720-2400.

FACT maintains a comprehensive database of transportation services operated by public transportation agencies, social services agencies, faith-based organizations and specialized transportation services in San Diego County. Referrals can be accessed through the “Find A Ride” search tool at factsd.org or by calling (888) 924-3228, 9 AM – 4 PM on weekdays.

Beginning on June 1, 2023 SANDAG and FACT offer a specialized transportation service called RideFACTNOW for San Diego County residents with disabilities and seniors. This on-demand para-transit service operates on a same-day basis, with as little as one-hour notice. RideFACTNOW is accessible for people using mobility devices including wheelchairs. A $10 one-way fare will apply. For details, visit factsd.org or call 888-924-3228 to request a ride.

When you make the tough decision to turn in your keys, Jewish Family Service's dedicated team of volunteers show up to drive you where you need to go – whether to the doctor, the grocery store, or lunch with friends. More than a ride, On the Go is about fueling the sense of connection, independence, and mobility that defines aging well.